Category of Maintenance
The maintenance basically can be divided into two: pre-sale and after-sale. The former is mainly due to the product quality such as reverse welding, incorrect assembly and so on. This has seldom occurred among our products as the production system is rather mature. However, in case it happens, we will be responsible for it totally include sending a new one to you. By contrast, the after-sale problem will be much more common and easier [...]
Happy New Year
Hi Everyone! I'm Sam, the senior electrical engineer from Cosme Laser. To facilitate our clients to get after-sale service in time when meeting problems during the period of using our products, we decide to share solutions of some typical cases that we once faced in our blog since 2019. Our interpreter will translate my understanding and advices of these problems into English accurately. There is no doubt that it will substantially save the [...]